打电话找百忙之中客户是一件不容易的事,不是在开会就是外出办事,实在没办法只能留言了,求人帮忙,态度诚恳、语气礼貌是一定的,“我可以留言吗?”
Can I leave a message?
关联词句
message留言
take a message捎口信
repeat重复
make sure保证
voice mail语音留言
pass a message转告留言
leave a message留口信
call sb.back给某人回电
as soon as possible尽快
promise保证
check the voice mail查看语音留言
phone number电话号码
是否需要留言
对方要找的人不在时,不妨主动询问,帮他带个口信儿吧。
● Do you have a message?需要留口信吗?
● Is there any message?需要留言吗?
● Do you wish to leave a message?你想留个言吗?
● I'll make sure that he gets the message.我保证他能收到这个留言。
我想要留言
如果你打电话找别人,对方不在,也可以请求对方带个口信。
● Can I leave Mr.××× a message?我能给×××先生留个口信吗?
● Could you please take a message to Jake?你可以带个口信给杰克吗?
● I would like to leave a message.我想留个言。
● Make sure he gets the message.务必让他知道这个留言。
请回电话
如果你打电话的内容不方便让别人知道,可以留言让对方回电话就行了。
● Would you tell him that Mike called?请告诉他麦克给他打过电话好吗?
● Please have him call me back.请让他给我回电话。
● Would you please tell her to call me back?能告诉她给我回电话吗?
是否需要回电话
需要回电,还是只是传达信息就可以,问问清楚吧。
● Would you like him to call you back?您想让他给您回电吗?
● Will you call back later or should I leave word for him to call you?您想稍后打来,还是想让我告诉他给您回电?
询问个人信息
帮别人带口信时,一定要搞清楚对方的个人信息,不然搞错了可不好。
● How do you spell your name?您的名字怎么拼?
● Could you spell your name,please?可以拼一下您的名字吗?
● Could you leave your number?您的电话是多少?
● Who shall I say is calling,please?请问您是哪位?
● Who is calling please?请问你是哪位?
让对方稍等,可以说
Hold the line,please.
Don't hang up,please.
Just a minute,please.
情景小例子
Lily: Hello.This is Lily.Can I speak to Mary?
Anna: Please wait a moment.
Anna: Sorry,she is not in the office.Would you like to leave a message or call back later?
Lily: I want Mary to call me back.
Anna: OK,I will have her call you back as soon as possible.May I have your name, please?
Lily: Sure,I am Lily Alice.
Anna: Could you spell your name,please?
Lily: Yes.It's L-I-L-Y,A-L-I-C-E.
Anna: OK.Does she know your number?
Lily: I think she has my number.But I will leave my number just in case.1234567
Anna:1234567Ok.I got it.When should she try to reach you?
Lily: Anytime before six o'clock.
Anna: OK.I will let her call you later.
Lily: Thank you.
Anna: You are welcome.
莉莉:你好,我是莉莉。玛丽在吗?
安娜:我帮你看一下,请稍等。
安娜:对不起,她不在办公室,你想留言还是一会儿再打?
莉莉:我想让玛丽给我回电话。
安娜:好的,我会转告她尽快打给你的。能告诉我你的姓名吗?
莉莉:我叫莉莉·爱丽丝。
安娜:请您拼写一下自己的名字。
莉莉:好。就是L-I-L-Y,A-L-I-C-E。
安娜:好的,她知道你的电话号码吗?
莉莉:我想她有我的号码。不过,以防万一,我再留一个吧。1234567
安娜:1234567好的,我知道了。她什么时候打给你?
莉莉:6点前的任何时间都可以。
安娜:好。我会让她给你回电话的。
莉莉:谢谢。
安娜:不客气。
学习笔记整理ING……